1. Prompt and frequent communication.

• a. Calls and emails are returned SAME day, and usually within 2 hours.
• b. Staff member always available M-F 9am to 6pm.

2. Pairing with the right buyer representative.

Castle Hill Investments has alliances with some of the most well renowned investment agents in Central Texas. We've learned over the years that having the right agent in your property search can be the difference between a pleasant and not-so-pleasant experience. Contact us and provide a little information about you, and we'll pair you with a superstar:

• a. Pure investment brokers - our investment buyer agents are investors themselves, and have a great track record of working with investors from around the globe
• b. Owner-occupant duplex (and single family) home buyers - we've got two excellent agents who prefer to work with owner-occupant buyers, and have the perfect bedside manner, combined with thorough investment property knowledge

3. Most knowledge of small residential investment property, period.

There is not another team in existence that has bought and sold more local investment property. When we work with buyers, we see the investment as if it were for ourselves. And we effectively and honestly communicate this knowledge to our clients. Many "fly by night" companies have come and gone over the past decade - but only one firm retains the same integrity (and has built the same wealth) for some many investors. Our pro forma spreadsheets are brutally conservative, and we'll tell you up front what you can reasonably expect from a cash flow and appreciate standpoint. Because we've practically every type of property in every neighborhood in the region, we can provide incredibly accurate hands on knowledge.

4. Skilled negotiation.

As the single most active broker in Central Texas (by transaction volume), Robert Grunnah and his team negotiate over 200 deals per year on behalf of himself and his clients. It is likely that we will get you the best deal the seller was willing to give.

5. Access to skilled trades.

As professional house flippers, we have on contract excellent vendors who perform quality work at wholesale prices. We are able to extend this courtesy to our buyers to get repairs done during the escrow process at lower cost than could be obtained elsewhere. Clients of ours are also welcome to tap this vendor network for as long as they own their property.

6. After sale support.

Buying a property is just the beginning. Through our vendor network of lenders, inspectors, insurance people, and property managers - we provide a turnkey investment and property ownership experience. Our clients can feel confident that this team will stay with them throughout their ownership of the property.

7. Patience and Understanding.

Buying such an expensive asset is usually a very emotional experience. We provide patient and detailed explanations of every step in the process, whether a client is buying their first - or twentieth investment property.